Effective Date: 30^th January 2025

1. Acceptance of Terms

By accessing or using the services of McFarland Consulting and Advisory ("we", "our", "us"), you ("the client", "you") agree to be bound by these Terms of Service. If you do not agree with these terms, you must not use our services.

2. Scope of Services

McFarland Consulting and Advisory provides business consultancy services including, but not limited to, strategic advisory, project management, business transformation, ICT infrastructure consulting, digital strategy, and executive coaching. Specific deliverables and responsibilities will be outlined in individual service agreements or statements of work.

3. Client Responsibilities

You agree to provide accurate, complete, and timely information as required to facilitate service delivery. You also agree to cooperate fully with our consultants and abide by agreed timelines.

4. Privacy and Data Protection

McFarland Consulting and Advisory is committed to protecting the privacy and confidentiality of your information. We comply with all relevant privacy laws and regulations including:

• Privacy Act 1988 (Cth)
• Australian Privacy Principles (APPs)
• Spam Act 2003 (Cth)
• General Data Protection Regulation (GDPR) (where applicable for international clients)

We do not sell, rent, or trade client information to any third parties. Information shared with us is used solely for the purposes of service delivery, continuous improvement, and relationship management.

For more information, please refer to our [Privacy Policy].

5. Use of Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your user experience. These tools help us understand how users interact with our digital content, improve website functionality, and deliver relevant marketing communications. By using our website, you consent to the use of such technologies.

You may control or disable cookies through your browser settings at any time.

6. Intellectual Property

All content, methodologies, reports, frameworks, and materials provided by McFarland Consulting and Advisory are protected under applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, or repurpose any part of our deliverables without prior written consent.

7. Service Termination

We reserve the right to suspend or terminate our services at any time, with or without notice, under the following circumstances:

• If the client engages in malicious, harmful, or unlawful behaviour
• If the conduct or requests of the client impose psychological stress, emotional abuse, or undermine the mental health or dignity of any of our staff or associates
• If the client exhibits racist, sexist, discriminatory, defamatory, or otherwise offensive behaviour
• If continuation of service would compromise our legal or ethical obligations

We also reserve the right to discontinue any engagement if we believe it is in breach of professional standards, human decency, or conflicts with our core values.

8. Limitation of Liability

While we strive to provide high-quality, actionable advice and strategies, McFarland Consulting and Advisory is not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services. Our total liability shall not exceed the fees paid for services rendered.

9. Dispute Resolution

In the event of a dispute, both parties agree to attempt mediation in good faith prior to initiating legal proceedings. Any legal disputes shall be governed by the laws of the Commonwealth of Australia and resolved in the relevant jurisdiction within New South Wales.

10. Modifications to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after such changes constitutes acceptance of the updated terms.

11. Contact Information

If you have questions about these Terms of Service, please contact:

McFarland Consulting and Advisory
Email: enquiries@McFarland-Consulting.com
Phone: +61 405 667 645
Website: www.McFarland-Consulting.com